Shipping policy
Shipping Policy
Thank you for shopping with BEARSDEN40 Candle & Soap Co. We carefully handcraft and package every order with care.
Processing Time
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). During product launches, holidays, or periods of high order volume, processing times may be slightly longer.
Shipping Rates
- Standard Shipping: $8.00
- Free standard shipping on orders of $75 or more (before taxes and after discounts, if applicable).
Shipping rates are calculated at checkout.
Shipping Area
We currently ship within the United States only.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package.
Shipping Delays
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, holidays, or other circumstances beyond our control.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order. We are not responsible for packages shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us at densbear40@gmail.com as soon as possible. We'll work with you and the shipping carrier to help resolve the issue.